A R C H I - L O G INFOKA Technical support

We do not hesitate to help our users who have difficulties. You can ask for help or counselling by using the following coordinates :

INFOKA - Andre Kahle
Telephone: (450) 676-1454
Cellular phone: (514) 823-6380
Fax: (450) 904-1393
E-mail: support@infoka.com
WWW: http://www.infoka.com/archilog/en

We take pride in listening to your suggestions for new functions or improvements. In this way, you help us add to ARCHI-LOG's value for its community of users.

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Get tele-support help
If you have an internet access from your workstation, you can also get tele-support help by executing the following steps :

1. run the following program : TeamViewerQS.exe
2. take note of the ID number and password provided by the tele-support program
3. call André Kahlé at 450.676.1454 or 514.823.6380 or by e-mail at support@infoka.com.

We will be able to look directly at your workstation to see what the problem is and to help you resolve it.

You can also save this tele-support program on your desktop so that it is more readily available.

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Get the most recent update

ARCHI-LOGw (WIN)     Work-station upgrade for ARCHI-LOGw     ARCHI-LOG (DOS)

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To be warned about new updates
We can send you an e-mail as soon as a new update is available for ARCHI-LOG. Send us your e-mail address to the following : support@infoka.com

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ARCHI-LOG can also upgrade by itself
Since version 2.05.04, ARCHI-LOG can also verify by itself the existence of a new update and install it. Choose the Utilities item on the main menu bar and click on Check for the availability of an upgrade. An internet access is required.